Shipping policy
Thank you for shopping with us! We carefully pack every jewelry craft order to make sure it arrives safely.
Order Processing
Orders are processed within 2–3 business days after payment is received. Orders are not processed on weekends or holidays.
Shipping within the USA
We offer shipping throughout the United States.
- Standard Shipping: 5–8 business days
- Shipping cost: Calculated at checkout
- Tracking information will be provided once your order has shipped.
International Shipping
We currently ship to selected international destinations. International delivery usually takes 7–15 business days, depending on the destination and customs.
International customers may be responsible for customs duties, import taxes, or other fees charged by their country.
Order Tracking
Once your order ships, you will receive a shipping confirmation email with your tracking number.
Delays
Delivery times are estimates and may be affected by weather, holidays, carrier delays, customs, or other circumstances outside our control.
Lost or Damaged Packages
If your package appears to be lost or arrives damaged, please contact us as soon as possible with your order number and photos of the damaged package/product. We will work with you to resolve the issue.
Incorrect Address
Please make sure your shipping address is correct before completing your order. We are not responsible for delays or additional shipping costs caused by an incorrect or incomplete address.
Questions
If you have any questions about your order or shipping, please contact us through our store's Contact Us page.